Email:   info@pinsh.com
  Address:   128 Whitehorse Road
West Croydon
Surrey
England
CR0 2LA
  Telephone:   +44(0)208 683 6700
  Fax:   +44(0)208 664 8226
 
  FAQ
    Inevitably users, potential users, reviewers and many other people have questions they want to ask us. We keep a list of these and our answers too. They are shown here. We anticipate adding to this list from time to time.
       
  Q:   Where can we hear your products currently?  
       
    Our full range is on permanent demonstration at Pinsh Demo rooms in London.  
       
  Q:   Do you sell your products direct to the customer in the UK?  
       
    No, except for the original Pinsh 1.0 which has now reached the end of it’s production line. We are selling off the last remaining pairs. You can find out more about the bargain prices on the few remaining pairs by contacting us.  
       
  Q:   If I don’t live in the UK, where can I buy your speakers from?  
       
    Currently where we don’t have an official importer we export direct to the customer in that country. Once we have an importer in place in a country, we immediately cease direct exports to that country.  
       
  Q:   How long have Pinsh been in business?  
       
    We have been involved in loudspeaker design since 1968 and built our first ribbon tweeter design in 1982. Over 3,000 prototype ribbon drivers, several hundred working models and in excess of 30,000 hours were necessary to achieve our objectives. In 1987 we released our first ribbon bass panel. Our first domestic product, the Pinsh-1 speaker was released in 2004  
       
  Q:   What are ribbon drivers?  
       
    The traditional ribbon driver consists of a small aluminium strip (Pinsh don’t use aluminium) that is placed between two pole plates which are attached to a magnet. A current is fed through the ribbon and thus the ribbon functions like the coil in a dynamic loudspeaker. At the same time the ribbon performs the function of a cone (though it doesn’t look like a cone) because it moves and thus brings the air into motion. Its efficiency (maximum sound pressure level) depends mainly on the strength of the magnetic system.  
       
  Q:   What is a Pinsh ribbon driver?  
       
    It is a single strip of pure metal (very much more expensive and musically satisfying than aluminium) moving in a magnetic field. The mass of this strip is 0.006 gram i.e. 167 times lighter than the most expensive dome tweeter, moving mass of our midrange is 0.024 grams i.e. 125 times lighter than the most expensive dome midrange. The ribbon is immersed in a powerful magnetic field which exerts a vice-like grip control over it so that the ribbon stops and starts precisely in time with the signal from the amplifier.  
       
  Q:   What typifies a ribbon sound?  
       
    Rather than us trying to explain this, bearing in mind we are biased, we will leave it to reviewers. Here are some extracts from reviews in the UK Hi-Fi press:

“ Ribbons do shimmer. This is easily heard on the decay of a xylophone or vibraphone note or cymbals. It simply shimmers. There’s no other word for it. Was it accurate though? Who knows? Who cares? It’s just magical, compelling, entrancing. Pinsh are going for listenability first and foremost,”

 
       
      Hi-Fi News
 
       
    Hi-Fi NReview of the Pinsh1.0 bookshelf speaker in Hi-fi News
 
      read review here via www.h-21.org  
       
    “ The Pinsh 1 , even though second costliest, consistently proved its superiority in cohesion in all frequency ranges. Where it combined bass dexterity and extension stunningly well, and boasted excellent high-frequency ability too.”
 
       
      Hi-Fi World  
       
    Review of the Pinsh1.0 bookshelf speaker in Hi-fi World
 
      download the review here 274K  
       
    “ It’s their astonishing performance, their ability to punch above their weight and the remarkable value that tips the balance for me. All the more extraordinary given that these are at the very bottom of their range.”  
       
  Q:   What are the sonic advantages of a ribbon driver?  
       
    Distortion is exceptionally low to almost zero and not ordinarily audible. This means that the other components in the audio chain become the primary sources of signal distortion. The frequency response is linear and the upper limits are 100khz, although the human ear can hear up to 20,000hz there are super harmonics called formants of the lower frequencies that when present gives you the sense of completeness of the sound. Or put differently, when absent, the sound feels more hi-fi and less natural. As with an electrostatic design, the diaphragm is driven over its entire area, giving an even dipole response above low frequencies, where the back wave will cancel that from the front, and the lack of cabinet implies the absence of a major source of colouration. Equally as important is the lack of colouration from diaphragm resonance. Apart from the one low-frequency resonance due to its suspension – and this will be very low if the ribbon is suspended floppily enough – there is hardly anything to colour the sound.  
       
  Q:   If ribbons are so good, why are they so uncommon?  
       
    The large number of magnets required and the labour-intensive production of the large diaphragms means that mass production is ruled out. Ribbons don’t generate much sound unless the magnets are very powerful. Powerful is another word for expensive and the more power, the more expensive it becomes.
Most loudspeaker manufacturers in reality are run by bean-counters (accountants) and we suspect that they have taken the view that the sheer hassle of production and the consequential poor return on investment make it commercially unattractive. Bean-counters are not usually preoccupied with quality, unless it’s the quality of the profit!
 
       
  Q:   Is there a relationship between the volume I play at and the soundstage?
 
       
    Soundstage is, in any practical sense impossible to measure. Fortunately a properly functioning pair of human ears can detect slight variations in soundstage. Some users and reviewers have noted that under certain conditions, the image gets "bigger" as it gets louder with Pinsh speakers. Some reviewers have commented privately that as the volume increased, there was an enhanced sense of freedom. Given the unpredictability of this effect due to variations in room acoustics and ancillary equipment we don’t give undue publicity to this performance aspect
 
       
  Q:   If I move away from cone-drive speakers, what am I likely to hear straight away   from a Pinsh speaker?
 
       
    Well, we can only answer this in general terms because we don’t know your room acoustic properties nor your source equipment or amplification. However having said this. There are some characteristics that are immediately apparent.
You’ll be impressed (we hope) by the immediacy of sound. Depth will be first-rate; when properly set up. This is because dipoles in general are noted for their ability to generate a sense of three-dimensionality. As you progress up through the Pinsh range this depth will progressively move towards being perfectly natural and part of the recording.

It sounds a cliché now because the phrase has been so over-used elsewhere, but the plain fact of the matter is that when you close your eyes, and even to a lesser extent with them open, Pinsh speakers just don’t seem to be there. The music hangs in 3-dimensional holographic magnificence both between the speakers and way outside of them and of course that soundstage is correct in both height and depth too.
 
       
  Q:   Why don’t you use ribbons for bass?  
       
    The simple answer is that currently it’s easier not to! Having said this, getting the balance right between cone and ribbon drivers is quite tricky. Actually, very tricky. A more considered response though is the fact that all ribbons, including bass ribbons are bipolar i.e. they radiate sound energy both forwards and backwards. To a large extent, the manner in which a bass bipolar speaker couples to the room determines the ultimate low-frequency performance which can be expected. We have for some years now been thinking how to address this. Numerous prototypes are taking us towards a practical solution.  
       
  Q:   Are ribbon speakers sensitive to speaker cable types?  
       
    Yes, by which we mean that your choice of speaker cable will influence to some degree the amount of detail and transparency you achieve. All speaker cables are filters, to a greater of lesser extent. Some people even opine that cables are a sort of tone control. It’s an interesting thought. cables do of course have an influence on our bass too. We don’t recommend any specific cable. We suggest that in collaboration with a co-operative retailer, you experiment. Try speaker cables first, then buy; not the other way around.
 
       
  Q:   Any recommendations re amplification?  
       
    We and others have achieved outstanding results with both valve and solid-state amplification. The choice is down to personal preference and budget of course. What we can tell you is that to sound their very best, Pinsh ribbons need a good power amp with lots of current-sourcing capability. If in doubt, don't buy our speakers without first hearing them with your own amplifier. Interestingly not many high high-end manufacturers encourage this procedure. In contrast, part of becoming a Pinsh specialist retailer is an enthusiasm to always encourage potential buyers to do this!  
       
  Q:   How important is room placement?  
       
    All the usual advice and precautions re placement to avoid bass bloat apply e.g. not too far into corners and so on. However when it comes to the characteristics of the ribbon in our hybrid speakers, our experience is that even though they are not room-placement-sensitive, it’s very rare where there isn't a place where they will sound satisfactory. Be prepared to experiment though
 
       
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